Bali Discovery Tours: Homepage
Bali Hotels, Bali Villas and Bali News from balidiscovery.com
Home Bali Contact Bali Practicalities Bali News Bali Services Bali Transportation Bali Sports Bali Excursions Bali Villas Bali Hotels
Home · News · Baliís Disappointing Airport
Bali Hotels, Bali Villas and Bali News from balidiscovery.com
Bali Hotels
Bali Villas
Special Deals!
Packages
MICE Handling
Bali Excursions
Culinary - Dining
Guided Tour
Bali Spas
Bali Sports
Diving
Golf
Bali Transportation
Car Rental - Selft Drive
Private Jet Charter
Bali News
Bali Services
Bali Practicalities
Bali Contact
Bali Career
Home
 
Bali Update
Subscribe to our free weekly newsletter!
 
PATA header
PATA Gold Award 2007
Bali Update
PATA Gold Award Winner 2007
 
Bali Contact
Bali Discovery Tours
Komplek Pertokoan
Sanur Raya No. 27
Jl. By Pass Ngurah Rai,
Sanur, Bali, Indonesia

Tel:
++62 361 286 283

Fax:
++62 361 286 284

U.S.A. Fax:(toll free)
1-800-506-8633

U.K. Fax:
++44-20-7000-1235

Australian Fax:
++61-2-94750419

24h:
++62 812 3819724

Bali Discovery

SITE PATA ASITA
Bali News

Baliís Disappointing Airport

Passengers at Bali Airport Complain of Lack of Public Transport and Coercive Luggage Porter


Bali News: Bali, Indonesia, Ngurah Rai Airport, Indonesian Consumer Protection Bureau. YLPK, Putu Armaya, taxi monopoly
Click Image to Enlarge

(6/29/2014)

The Bali Consumer Protection Bureau (YLPK-Bali) has undertaken a customer service surveys for Bali Ngurah Rai International and the Lombok International Airports.

I Putu Armaya, director of YLPK, told Metrobali.com on June 24, 2014, that the survey was undertaken over 5 days ,June 4-8, 2014. The survey involved around 300 respondents - both domestic and international air passengers.

While many gave “good” ratings to the Bali and Lombok Airports, negative comments focused on the minimum access to public transport at both airports.

Armaya pointed to other major airports in Indonesia where public transport is supplied by Damri Busses. He complained that in Bali the airport authority has failed to establish cooperation with the Provincial Government of Bali and to fully connect the airport with the Trans-Sarbagita Regional Bus Service.

Said Armaya: “We hope that the provincial government will go beyond mere rhetoric and undertake the important steps to improve service at Bali’s Ngurah Rai International Airport and make it the best airport in Indonesia.”

He went on to explain that Ngurah Rai must upgrade its services in order to meet the requirements of the Consumer Protection Laws, underlining that customers are in the end paying for services and not technology or a luxurious infrastructure.

To this end, he insists, Ngurah Rai Airport must open access to third parties to provide public transport now dominated by a monopoly operated by a local cooperative.

Passengers completing the survey at the Lombok airport also bemoaned a similar lack of public transport.

The same survey also revealed many complaints regarding aggressive luggage porters demanding from foreign tourists as much as US$10 per bag (Rp. 120,000) when, in fact the official tariff set by the airport is only Rp. 5,000 per bag.

Armaya said PT Angkasa Pura I, as the airports managers should take strong action again porters victimizing Bali visitors.

The survey at the Bali Airport was conducted in free-flowing dialog that included members of the Airport’s management.

Related Articles

Not the Right Sort of Welcome to Bali

Little Enthusiasm for Bali’s Renovated Airport

Not Impressed with Bali’s New Airport

Terminal Atrocity

Ending the Taxi Monopoly at Bali’s Airport

Self-Serving or Serving the Public?

Is Bali's Airport Taxi Operation Illegal?


© Bali Discovery Tours. Articles may be quoted and reproduced if attributed to http://www.balidiscovery.com.

       

 
Bali News by Bali Update
Subscribe to the Bali Update
Receive the latest news from Bali by email!



Our [Privacy Statement] explains how we handle the data you are providing.

 
Bali News by Bali Update
Explore the Archive of the Bali Update
Find related articles in our news archive!




or try to use Google Search :

Home · Bali Hotels · Bali Villas · Bali Excursions · Bali Sports · Bali News · Site Map · RSS

Bali News: More News
An Island of Winners
Winners of the 2016 Yak Awards
(12/4/2016)
Taro Ė Where Elephants are Loved in Bali
Nigel Mason of Baliís Elephant Safari Park Defends Affection and Positive Reinforcement as the Only Way to Train an Elephant
(12/4/2016)
Overly Ambitious Tourism Targets
A University of Indonesia Economist Faisal Basri Questions if 20 Million Tourist Target by 2019 is Realistic
(12/4/2016)
The Hillsides Are Alive
Petang Area of Bali Under Threat of Isolation Due to Landslide
(12/4/2016)
Spinning Wheels of Protest
Disabled Group in Wheelchairs Travel 17 km to Demand Access for the Disabled
(12/4/2016)
Worldís State Bankers to Meet in Bali
Bali to Host Annual IMF and World Bank Meeting in October 2018 - More than 13,000 Expected to Attend
(12/4/2016)
Putting an End to a Boondoggle
Denpasar, Bali Official on Trial for Corrupting Rp. 2 billion in Official Travel Funds
(12/4/2016)
Farewell Grand Nikko, Welcome Hilton Bali Resort
Grand Nikko Brand Exits Bali with Rebranding as Hilton Bali Resort
(12/4/2016)
A Warung that Wows!
Chef Hugo Coudurier Experience at 3-Star Michelin Award Restaurants and his Surfboard to Bali to Open Two New Eateries in Canggu and Echo Beach.
(12/5/2016)
Jenggala at 40
Jenggala Keramic Month-Long Celebration of Four Decades of Magnificent Design
(12/4/2016)
Bill Bailey - Please Come Home to Bali?
Famous UK Comedian Bill Bailey to Perform at Trans Resort Bali on Saturday, December 17, 2016.
(12/5/2016)
And the Sea Rushes In
The Lovina Bali in North Bali Defends Installation of Temporary Breakwater as Needed to Stop Beach Erosion
(12/4/2016)
All [News]!