Bali Discovery Tours: Homepage
Bali Hotels, Bali Villas and Bali News from
Home Bali Contact Bali Practicalities Bali News Bali Services Bali Transportation Bali Sports Bali Excursions Bali Villas Bali Hotels
Home · News · Improving Sales and service Skills in the Front Office
Bali Hotels, Bali Villas and Bali News from
Bali Hotels
Bali Villas
Special Deals!
MICE Handling
Bali Excursions
Culinary - Dining
Guided Tour
Bali Spas
Bali Sports
Bali Transportation
Car Rental - Selft Drive
Private Jet Charter
Bali News
Bali Services
Bali Practicalities
Bali Contact
Bali Career
Bali Update
Subscribe to our free weekly newsletter!
PATA header
PATA Gold Award 2007
Bali Update
PATA Gold Award Winner 2007
Bali Contact
Bali Discovery Tours
Komplek Pertokoan
Sanur Raya No. 27
Jl. By Pass Ngurah Rai,
Sanur, Bali, Indonesia

++62 361 286 283

++62 361 286 284

U.S.A. Fax:(toll free)

U.K. Fax:

Australian Fax:

++62 812 3819724

Bali Discovery

Bali News

Improving Sales and service Skills in the Front Office

Three One-Day Seminars to Help Hotels, Resorts & Villas Increase their Sales Revenues.

Bali News:
Click Image to Enlarge


Conducted by Barry Doesburg, an hotelier and hospitality educator originally from Holland, a series of three separate one-day seminars will be held in early January that will help front-office staff learn essential sales skills addressing the need to "up-sell" and "cross-sell" in their contact with clients and guests.

According to Doesburg, who is a regular lecturer at the Bali International Institute for Education and Training, "once selling gets fun, sales get done!" His training helps front office and reservation staff develop their skills and knowledge to become competent salespeople. The training focuses on how to maximize sales to the guests you have and potential guests contact your hotel for information or reservations.

During each full-day course the following subjects will be address: ▪ Employees' impact on the average room rate and occupancy; ▪ The importance of product knowledge ▪ Effective means to analyze guests' needs ▪ Getting a customer focus – turning features into benefits ▪ Pro-activity in selling ▪ Turning requests into direct bookings with a higher average spend ▪ Applying cross-selling (e.g. restaurant, spa, bar, leisure activities) ▪ Games to increase self-confidence in selling ▪ Effective Selling Sentences

Three Dates – Three Locations

Barry Doesburg will conduct his improving sales and improving skills course on from 09:00 a.m. until 5:00 p.m. on the following dates:

▪ Sanur – Sector Bar and Restaurant on Tuesday, January 9, 2007

▪ Ubud – Alila Resort on Friday, January 12, 2007

▪ Legian – Bali Mandira Hotel on Tuesday, January 16, 2007


The cost of participation in each one day of training is Rp. 599,000 per person(approximately US$65) or Rp. 1,650,000 (approximately US$179) for a group of 3 participants from one hotel.

Price includes training, materials, lunch, 2 coffee breaks and a completion certificate.

For more information or to register telephone ++62-(0)361-733568 or follow the email link provided.

© Bali Discovery Tours. Articles may be quoted and reproduced if attributed to


Bali News by Bali Update
Subscribe to the Bali Update
Receive the latest news from Bali by email!

Our [Privacy Statement] explains how we handle the data you are providing.

Bali News by Bali Update
Explore the Archive of the Bali Update
Find related articles in our news archive!

or try to use Google Search :

Home · Bali Hotels · Bali Villas · Bali Excursions · Bali Sports · Bali News · Site Map · RSS

Bali News: More News
Bali's Best Dining and Bars
Bali’s Best Restaurants, Bars, And Cafes 2015 Crowned
Pray for Rain
Extended Drought Threatens Severe Water Shortage in Kuta and Other Areas of Bali
Double Bladed Consequence
Italian Tourist Goes berserk and Attacks Warung Owner with a Knife in Sanur Bali
A Night at the Museum
Bali’s Arma Museum Named the Nation’s Best Privately Owned Museum
Keeping Ahead of the Wave
New Tsunami Early Warning System Tower at Kedungu Brings to 9 the Total Number of Tsunami Warning Towers in Bali.
Needed: Stroke of Good Luck
New Kuta Golf Course 8th Anniversary October 10-11, 2015
A Ban on Reclamation?
Maritime Affairs Minister Announces Plans for a Moratorium on Reclamation of Seashores Nationwide
Liberalizing Indonesia’s Cruise Sector
Foreign Flagged Cruise Ships Allowed to Carry Domestic Passengers
Dogs Tied to a Poll
Bali Post Conducts Public Opinion Survey on Government’s Response to the Rabies Crisis
Everything on your Plate
Police and provincial Authorities Warn that Motor Vehicles Staying More than 3 Months in Bali Must Convert to Local Police License Plates
Pearls of Wisdom
Pearls of North Bali and the Women Who Fashion Them at Living Lobby Art Exhibition Masters Showcase at Conrad Bali Resort Through January 10, 2015
When Kids Communicate and Collaborate
Global Issues Network Conference in Bali October 16-18, 2015
All [News]!