Bali Discovery Tours: Homepage
Bali Hotels, Bali Villas and Bali News from balidiscovery.com
Home Bali Contact Bali Practicalities Bali News Bali Services Bali Transportation Bali Sports Bali Excursions Bali Villas Bali Hotels
Home · News · Indonesian Airlines to Pay Compensation for Late Departures?
Bali Hotels, Bali Villas and Bali News from balidiscovery.com
Bali Hotels
Bali Villas
Special Deals!
Packages
MICE Handling
Bali Excursions
Culinary - Dining
Guided Tour
Bali Spas
Bali Sports
Diving
Golf
Bali Transportation
Car Rental - Selft Drive
Private Jet Charter
Bali News
Bali Services
Bali Practicalities
Bali Contact
Bali Career
Home
 
Bali Update
Subscribe to our free weekly newsletter!
 
PATA header
PATA Gold Award 2007
Bali Update
PATA Gold Award Winner 2007
 
Bali Contact
Bali Discovery Tours
Komplek Pertokoan
Sanur Raya No. 27
Jl. By Pass Ngurah Rai,
Sanur, Bali, Indonesia

Tel:
++62 361 286 283

Fax:
++62 361 286 284

U.S.A. Fax:(toll free)
1-800-506-8633

U.K. Fax:
++44-20-7000-1235

Australian Fax:
++61-2-94750419

24h:
++62 812 3819724

Bali Discovery

SITE PATA ASITA
Bali News

Indonesian Airlines to Pay Compensation for Late Departures?

Ministry Seeks to Protect Consumer Rights by Making Airlines Pay When Passengers Encounter Flight Delays.


Bali News:
Click Image to Enlarge

(12/8/2007)

The Indonesian Ministry of Transportation is planning to soon require Indonesian air operators to pay compensation to their passengers when they fail to keep their published schedule.

The Director of Certification and Airworthiness for the Directorate General of Air Communications, Yulris Hasibuan, said such a requirement would improve customer service for Indonesian airline passengers. While the amount of compensation to be extended to passengers suffering delays and cancellations remain undecided, Hasibuan said the basis for such payments can be found in Law No. 8 of 1999 on Consumer Protection.

Citing an example of the sort of compensation Indonesian air passengers might come to expect, Hasibuan suggested that airlines running 2 hours behind schedule would be asked to provide money or food for their passengers. Planes running more than 3 hours late would be expected to pay a yet to be determined level of financial compensation.

In a sampling of flights operating from Jakarta's Soekarno Hatta International Airport, 2,539 or 61.2% of 4,147 flights suffered delays. Of the late operating flights 1,162 encountered delays of between 11 and 30 minutes while 937 more flights departed an hour or more behind schedule.

Representatives of commercial air operators offered a less than enthusiastic reaction to the compensation proposal, reminding all that such a program remains "only an idea" and must first be discussed between the airlines and the government.

A representative of Garuda Indonesia suggested that exceptions for compensation should be granted when planes were operating late due to weather conditions, airport problems and other factor outside the airline's control.


© Bali Discovery Tours. Articles may be quoted and reproduced if attributed to http://www.balidiscovery.com.

       

 
Bali News by Bali Update
Subscribe to the Bali Update
Receive the latest news from Bali by email!



Our [Privacy Statement] explains how we handle the data you are providing.

 
Bali News by Bali Update
Explore the Archive of the Bali Update
Find related articles in our news archive!




or try to use Google Search :

Home · Bali Hotels · Bali Villas · Bali Excursions · Bali Sports · Bali News · Site Map · RSS

Bali News: More News
Weigh Heigh and Up She Rises
Indonesia Working to Increase Yacht Visits
(5/27/2017)
Fine Dining Sadly Interrupted
Popular Expat Chef Brandon Huisman Dies Unexpectedly at 40
(5/27/2017)
The Return of Fernandez to Bali
Jorge Fernandez Named Executive Assistance Manager Sales, Marketing & Revenue
(5/27/2017)
Sichuan Food Four Times a Week
Garuda Indonesia Now Flies 4 Times a Week Between Chengdu and Bali
(5/27/2017)
A Yen to Travel
Now Cheaper to Fly Between Japan and Bali on AirAsia Indonesia X
(5/26/2017)
Central Bank Worried About Bali
Bank Indonesia Frets About Inequitable Economic Growth Between Bali’s North and South and Lack of a Provincial Master Plan
(5/26/2017)
A Pilot Badly Grounded in Safety
Facebook User Reports Lion Air Pilot Flying Bali – Jakarta Inviting Wife and Child to Fly in Cockpit
(5/26/2017)
Snake in the Plane
Indian Tourist Discovered at Bali Airport with a Suitcase Full of Valuable Snakes and Lizards
(5/26/2017)
They Fought the Law and the Law Won
Police Arrest Four Snatch and Run Thieves in Kuta, Shooting One Suspect
(5/26/2017)
A Uniform Response to Nightspot Security
Police Raid Night Spots in Denpasar to Crack Down on Thugs Working as Security Guards
(5/26/2017)
Flyover Versus Underpass
Highway Expert Warns Underpass Planned at Bali Airport Entrance is a Bad Idea
(5/26/2017)
Bali Tourism: Quantity at the Expense of Quality
Bali by the Numbers: Bank Indonesia Warns that While Tourism Totals Increase, Average Stays and Average Spends are on the Decline
(5/26/2017)
All [News]!