Bali Discovery Tours: Homepage
Bali Hotels, Bali Villas and Bali News from balidiscovery.com
Home Bali Contact Bali Practicalities Bali News Bali Services Bali Transportation Bali Sports Bali Excursions Bali Villas Bali Hotels
Home · News · Plane Delayed, You Get Paid
Bali Hotels, Bali Villas and Bali News from balidiscovery.com
Bali Hotels
Bali Villas
Special Deals!
Packages
MICE Handling
Bali Excursions
Culinary - Dining
Guided Tour
Bali Spas
Bali Sports
Diving
Golf
Bali Transportation
Car Rental - Selft Drive
Private Jet Charter
Bali News
Bali Services
Bali Practicalities
Bali Contact
Bali Career
Home
 
Bali Update
Subscribe to our free weekly newsletter!
 
PATA header
PATA Gold Award 2007
Bali Update
PATA Gold Award Winner 2007
 
Bali Contact
Bali Discovery Tours
Komplek Pertokoan
Sanur Raya No. 27
Jl. By Pass Ngurah Rai,
Sanur, Bali, Indonesia

Tel:
++62 361 286 283

Fax:
++62 361 286 284

U.S.A. Fax:(toll free)
1-800-506-8633

U.K. Fax:
++44-20-7000-1235

Australian Fax:
++61-2-94750419

24h:
++62 812 3819724

Bali Discovery

SITE PATA ASITA
Bali News

Plane Delayed, You Get Paid

Indonesia Moves Towards Compensating Passengers on Delayed Flights.


Bali News:
Click Image to Enlarge

(2/23/2008)

Slowly but surely, Indonesia is moving towards a system in which passengers flying on Indonesian aircraft will be paid compensation whenever their flights are delayed due to operational inefficiencies.

This was made evident recently when a passenger on Wings Air, David Tobing, successfully won a legal action in connection with a delayed flight he experienced in August 2007. In a symbolic but landmark case, the Jakarta Courts ordered PT Lion Mentari Airlines - the owners of Lion Air and Wings Air, to pay Tobing Rp. 718,500 (US$78) because of a delayed flight.

As reported by Bisnis Indonesia, David, who was holding a round-trip ticket on Wing Airs from Jakarta to Surabaya, encountered a 90 minute delay in his flight. Frustrated, Tobing bought a new ticket on Garuda and sought a refund of his unused Wings Air ticket, a request that was refused by the Airline. Undeterred, Tobing sought satisfaction in the Jakarta courts where the judge rejected the Airline's standard "no refund" clause.

The Court's decision reflects a wider desire by the Government to provide more protection to consumers flying on Indonesian airlines. To this end, the Department of Transportation is now rewriting regulations that will provide differing levels of compensation to passengers, depending on how late their departure varies from the official schedule.

Airlines will be exempt from paying compensation if delays are caused by "external" factors. such a weather or air traffic control issues. If, however, the delay is caused by "internal" factors deemed to be within the airline's control then compensation must be paid.

Indonesia's Minister of Transportation is known to strongly support a compensation scheme within his program of improving safety and security for Indonesian air travelers.

The exact date for the introduction of the new compensation rules is yet to be announced.


© Bali Discovery Tours. Articles may be quoted and reproduced if attributed to http://www.balidiscovery.com.

       

 
 
Bali News by Bali Update
Subscribe to the Bali Update
Receive the latest news from Bali by email!



Our [Privacy Statement] explains how we handle the data you are providing.

 
Bali News by Bali Update
Explore the Archive of the Bali Update
Find related articles in our news archive!




or try to use Google Search :

Home · Bali Hotels · Bali Villas · Bali Excursions · Bali Sports · Bali News · Site Map · RSS

Bali News: More News
Sandalwood and Jasmine under SailSensation
SailSensation Launches Thrice-Weekly Indian Themed Dinner Cruises
(3/2/2015)
Women Transforming the World from Bali
International Women’s Conference to Be Held in Nusa Dua April 5-6, 2015
(3/1/2015)
The Importance of Lighting Rods
West Bali Man Suffers Burn After Lightning Strike While Urinating Under a Coconut Tree.
(3/1/2015)
Pay More at the Door
Bali Plans to Charge Foreign Visitors More When Visiting Provincial Tourism Objects
(3/1/2015)
Less Time in Lines at Bali’s Airport
Bali Airport Adding 4 More VOA Desks to Speed Processing Time on Arrival
(3/1/2015)
Bali’s Fading Identity
Bali Investors Accused of Giving Short Shrift to Balinese Architectural Finishes, Cultural Values and Environmental Sustainability.
(3/1/2015)
Life’s a Breeze in Nusa Dua
Ritz-Carlton Bali Hosts Industry and Media to Beachside Cocktails
(3/2/2015)
Allowing Bali to Compete Internationally
Ngurah Rai International Moves Up Dramatically in Rankings of the World’s Airport to Number 60
(3/1/2015)
A Bachelor’s Party in Paradise
ABC Television Episode of ‘The Bachelor’ Features Romance at The Mulia Resort and Villas in Bali
(3/1/2015)
Leave Your Valuables at Home
Tourism Industry Asked to Warn Bali Visitors of US$250 Value Limit on Personal Items
(3/1/2015)
Teaching the Rules of the Road
Bali Opens a ‘Traffic Park’ to Teach the Public How to Drive Safely
(3/1/2015)
Women in Love
‘Women in Love’ Solo Exhibition by Teguh Ritma Iman at Ganesha Gallery in Bali March 10 – May 14, 2015
(3/1/2015)
All [News]!