The Thursday, June 26, 2008, edition of Bali Post carried a brief interview with the acting General Manager of the Ngurah Rai International Airport, Ketut Erdi Nuka, responding to recent criticism of service and the service tariff charged to foreign airlines landing in Bali. Both Qantas and Continental Airlines have recently decided to cease their Bali flight operations. What follows is a free-translation of that interview.
The Interview: Ketut Erdi Nuka, Manager, Ngurah Rai International Airport
Bali Post: What is the Ngurah Rai Airport's reaction to the plans announced by several airlines to cease their Bali flights?
Ketut Erdi Nuka: Yah . . . this is a business. Of course, there are cost calculations. How should we view this problem?
Bali Post: It is said that the tariff (charged airlines) in Indonesia is expensive?
Ketut Erdi Nuka: Actually, the prices set for flights that enter into Indonesia have been carefully formulated. These tariffs have been reviewed by our regulatory agency, in this instance the Director General of Communications. The airport executes policies set by the central administration. Thus, the problems of landing (fees), parking aircraft and flight service have been set at the center.
Bali Post: There are those who say the management of the airport is lacking, how good is the level of service provided?
Ketut Erdi Nuka: In fact, our service is good on both an international or national level. Moreover, Bali's Ngurah Rai Airport offers special service in the fields of security, safety, service and convenience. In order to improve our service in the future, the airport management is planning to build a new international terminal covering 70,000 square meters.
Bali Post: How about incentives, such as those given by airports abroad?
Ketut Erdi Nuka: Yes, indeed this needs to be considered. All these things are being considered at the center. However, the feeling that (our charges) are expensive is open to discussion. Airlines are welcome to request a reduction in rates.
Bali Post: What is the effect of plans to by several airlines to cease operations to Bali?
Ketut Erdi Nuka: If you look at the number of passengers (handled by the airport) there is an increase. On the average, 11-thousand passengers arrive (each day) at Bali's Ngurah Rai Airport. Similarly, the number of foreign airlines using Ngurah Rai Airport totals 20 companies.
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