Bali Discovery Tours: Homepage
Bali Hotels, Bali Villas and Bali News from balidiscovery.com
Home Bali Contact Bali Practicalities Bali News Bali Services Bali Transportation Bali Sports Bali Excursions Bali Villas Bali Hotels
Home · News · More Training Needed by Indonesia's Tourism Industry
Bali Hotels, Bali Villas and Bali News from balidiscovery.com
Bali Hotels
Bali Villas
Special Deals!
Packages
MICE Handling
Bali Excursions
Culinary - Dining
Guided Tour
Bali Spas
Bali Sports
Diving
Golf
Bali Transportation
Car Rental - Selft Drive
Private Jet Charter
Bali News
Bali Services
Bali Practicalities
Bali Contact
Bali Career
Home
 
Bali Update
Subscribe to our free weekly newsletter!
 
PATA header
PATA Gold Award 2007
Bali Update
PATA Gold Award Winner 2007
 
Bali Contact
Bali Discovery Tours
Komplek Pertokoan
Sanur Raya No. 27
Jl. By Pass Ngurah Rai,
Sanur, Bali, Indonesia

Tel:
++62 361 286 283

Fax:
++62 361 286 284

U.S.A. Fax:(toll free)
1-800-506-8633

U.K. Fax:
++44-20-7000-1235

Australian Fax:
++61-2-94750419

24h:
++62 812 3819724

Bali Discovery

SITE PATA ASITA
Bali News

More Training Needed by Indonesia's Tourism Industry

Tourism Ministry Official Calls for Greater Involvement in Training by Indonesia's Tourism Associations.


Bali News: Indonesia, tourism, training, Putu Laksaguna
Click Image to Enlarge

(1/11/2010)

The Head of the Manpower Development department at the Ministry of Culture and Tourism, Putu Laksaguna, thinks Indonesia's tourism associations are not doing everything that they can to enhance the competency of tourism workers, still depending on the government to provide training and education.

Quoted by bisnis.com. Laksaguna said: "For the hotel and restaurant sectors, for example, 2% of the money collected from service charge should be used for training. But, in reality, the association entrusted to provide training from the Ministry of Culture and Tourism is limited to doing programs such as 'training for the trainers' courses for 30 people at a time in a single tourism destination."

He continued, saying that if the tourism associations do not become more proactive in enhancing the quality of training programs the workers in the provincial areas of Indonesia will suffer the consequences. Eventually, Putu contends, the facilities of the hotels will outstrip the quality of the workers. Because of this, training for hotel and restaurant front liners is critical.

In 2008 the Ministry of Culture and Tourism commenced "Service Excellence Training" in order to increase understanding and performance and equip trainers with a strong work ethic.

The most recent "training of the trainers" programs were undertaken at tourism schools (STPs) in Bandung, Bali and the Academy of Tourism in Medan, each course followed by 20 teachers. Those conducting this training are experts drawn from tourism practitioners, academics and officials from the National Education Department.

The material covered in the training include opening service, basics of quality, managing perception, communication arts, service standards, service breakdown and recovery, high impact presentation skills, role playing and creating an action plan.

Putu warned that the training provided by the government cannot instantly create perfect employees. Because of this, additional training commitment is needed from tourism associations and provincial governments, particularly in key tourism destinations.

The national tourism official charged with manpower development said another factor impeding the development of labor resources are policies tied to the new-found regional autonomy. In many regions the appointment of the head of the local tourism service are individuals without any basic understanding of tourism.

Throughout the course of 2010 the Department of Culture and Tourism will seek to prepare candidates for tourism positions abroad.


© Bali Discovery Tours. Articles may be quoted and reproduced if attributed to http://www.balidiscovery.com.

       

 
 
Bali News by Bali Update
Subscribe to the Bali Update
Receive the latest news from Bali by email!



Our [Privacy Statement] explains how we handle the data you are providing.

 
Bali News by Bali Update
Explore the Archive of the Bali Update
Find related articles in our news archive!




or try to use Google Search :

Home · Bali Hotels · Bali Villas · Bali Excursions · Bali Sports · Bali News · Site Map · RSS

Bali News: More News
Bike, Run and Swim in Bali
Herbalife Bali International Triathlon – a Race for the Soul on Sunday, October 25, 2015
(3/29/2015)
Meet in Bali
9th Edition of the Bali Meeting Guide to be Published in September 2015
(3/29/2015)
Fragrant Wine for the Fragrant Harbor
Hatten Wines’ Pino de Bali Fortified Wines Served at the Peninsula Hotel Hong Kong
(3/29/2015)
Admission Tickets on the Increase
Admission Charges to Increase at South Bali Public Tourist Attraction on January 1, 2016
(3/29/2015)
When People Leave their Manners at Home
Editorial: Confusion, Conflicting Rules and Bad Manners Surround Plans to Limit Beer Sales Commencing April 16, 2015
(3/29/2015)
Conrad Living Lobby Art Exhibition
The World of Indonesian Puppetry in an Exhibition by I Ketut Sudiana in the Lobby of The Conrad Bali Resort and Spa April 3- June 30, 2015
(3/29/2015)
Going with the Grain
Klungkung Regency in Bali to Develop Sea Salt Production as a Tourist Attraction
(3/29/2015)
Fruit from the Tree of Good and Evil
Falling Durian Kills Second Man in Bali in a Single Season
(3/29/2015)
Safety Ranking for Indonesian Airlines
Transportation Ministry to Give Safety Ranking to Indonesian Airlines and Enforce Minimum Air Fleet Size of 10 Planes
(3/29/2015)
We Only Have Eye for You!
Immigration Introducing New Electronic Tracking Systems to Keep Track of Foreign Visitors
(3/29/2015)
Indonesia’s Waterloo?
Tourist Minister Says Dirty Public Toilets Make Indonesian Non-Competitive in Attracting Visitors
(3/29/2015)
Missing at Sea
Domestic Tourist Drowns at Tanah Lot
(3/29/2015)
All [News]!