Close
Bali Discovery Tours: Homepage
Bali Hotels, Bali Villas and Bali News from balidiscovery.com
Home Bali Contact Bali Practicalities Bali News Bali Services Bali Transportation Bali Sports Bali Excursions Bali Villas Bali Hotels
Home · News · More Training Needed by Indonesia's Tourism Industry
Bali Hotels, Bali Villas and Bali News from balidiscovery.com
Bali Hotels
Bali Villas
Special Deals!
Packages
MICE Handling
Bali Excursions
Culinary - Dining
Guided Tour
Bali Spas
Bali Sports
Diving
Golf
Bali Transportation
Car Rental - Selft Drive
Private Jet Charter
Bali News
Bali Services
Bali Practicalities
Bali Contact
Bali Career
Home
 
Bali Update
Subscribe to our free weekly newsletter!
 
PATA header
PATA Gold Award 2007
Bali Update
PATA Gold Award Winner 2007
 
Bali Contact
Bali Discovery Tours
Komplek Pertokoan
Sanur Raya No. 27
Jl. By Pass Ngurah Rai,
Sanur, Bali, Indonesia

Tel:
++62 361 286 283

Fax:
++62 361 286 284

U.S.A. Fax:(toll free)
1-800-506-8633

U.K. Fax:
++44-20-7000-1235

Australian Fax:
++61-2-94750419

24h:
++62 812 3819724

Bali Discovery

SITE PATA ASITA
Bali News

More Training Needed by Indonesia's Tourism Industry

Tourism Ministry Official Calls for Greater Involvement in Training by Indonesia's Tourism Associations.


Bali News: More Training Needed by Indonesia's Tourism Industry
Click Image to Enlarge

(1/11/2010)

The Head of the Manpower Development department at the Ministry of Culture and Tourism, Putu Laksaguna, thinks Indonesia's tourism associations are not doing everything that they can to enhance the competency of tourism workers, still depending on the government to provide training and education.

Quoted by bisnis.com. Laksaguna said: "For the hotel and restaurant sectors, for example, 2% of the money collected from service charge should be used for training. But, in reality, the association entrusted to provide training from the Ministry of Culture and Tourism is limited to doing programs such as 'training for the trainers' courses for 30 people at a time in a single tourism destination."

He continued, saying that if the tourism associations do not become more proactive in enhancing the quality of training programs the workers in the provincial areas of Indonesia will suffer the consequences. Eventually, Putu contends, the facilities of the hotels will outstrip the quality of the workers. Because of this, training for hotel and restaurant front liners is critical.

In 2008 the Ministry of Culture and Tourism commenced "Service Excellence Training" in order to increase understanding and performance and equip trainers with a strong work ethic.

The most recent "training of the trainers" programs were undertaken at tourism schools (STPs) in Bandung, Bali and the Academy of Tourism in Medan, each course followed by 20 teachers. Those conducting this training are experts drawn from tourism practitioners, academics and officials from the National Education Department.

The material covered in the training include opening service, basics of quality, managing perception, communication arts, service standards, service breakdown and recovery, high impact presentation skills, role playing and creating an action plan.

Putu warned that the training provided by the government cannot instantly create perfect employees. Because of this, additional training commitment is needed from tourism associations and provincial governments, particularly in key tourism destinations.

The national tourism official charged with manpower development said another factor impeding the development of labor resources are policies tied to the new-found regional autonomy. In many regions the appointment of the head of the local tourism service are individuals without any basic understanding of tourism.

Throughout the course of 2010 the Department of Culture and Tourism will seek to prepare candidates for tourism positions abroad.


© Bali Discovery Tours. Articles may be quoted and reproduced if attributed to http://www.balidiscovery.com.


 
Bali News by Bali Update
Subscribe to the Bali Update
Receive the latest news from Bali by email!



Our [Privacy Statement] explains how we handle the data you are providing.

 
Bali News by Bali Update
Explore the Archive of the Bali Update
Find related articles in our news archive!




or try to use Google Search :

Home · Bali Hotels · Bali Villas · Bali Excursions · Bali Sports · Bali News · Site Map · RSS

Bali News: More News
The Connection Between Trash and Rabies
Animal Health Officials Link Poor Trash Management in Bali to Islandí Rabies Epidemic
(7/25/2014)
Local Teens Drown in Northeast Bali
3 Balinese Boys at Tulamben Die During Jukung Outing
(7/25/2014)
Stop the Press
Dug Smuggler Posing as a Reporter Arrested at Baliís Ngurah Rai Airport
(7/25/2014)
Loose Connections
Java-Bali High Voltage Submarine Cable Threatened by Shore Side Erosion
(7/24/2014)
Things That Go Bump in the Night
Mild Earthquake Off Southeast Coast of Bali on Thursday, July 24, 2014
(7/24/2014)
A Shocking Tragedy
Four Hospitalized with electrical Burns after Accident at Mantra Restaurant in Kerobokan, North Kuta
(7/24/2014)
A Voice from Ukraine. A Voice from Beyond
I Wayan Sujana: Born Bali - 1989 Died Ukraine -2014
(7/21/2014)
Calling all F&B Professionals
Join a Feast Breaking Gathering of Bali Culinary Professionals on Saturday, July 26, 2014 at Pica Tapas Bar
(7/21/2014)
Bali, Mystical and Darkly Magic
Sťance Held to Communicate with one of the Balinese Victims of the Shoot Down of MH17
(7/21/2014)
The Hills are Alive with the Sound of Jazz
Ubud Jazz Festival August 8-9, 2014
(7/20/2014)
Tree of Death
Young Australian Designer Commits Suicide in Dalung, Bali
(7/20/2014)
Interrupted Journey to Paradise
Six Bali Residents Die in Crash of MH 17 Shot Down Over Ukraine
(7/20/2014)
All [News]!
 
Tourism and Transport Tourism Agents