Bali Discovery Tours: Homepage
Bali Hotels, Bali Villas and Bali News from balidiscovery.com
Home Bali Contact Bali Practicalities Bali News Bali Services Bali Transportation Bali Sports Bali Excursions Bali Villas Bali Hotels
Home · News · Protecting Baliís Consumers
Bali Hotels, Bali Villas and Bali News from balidiscovery.com
Bali Hotels
Bali Villas
Special Deals!
Packages
MICE Handling
Bali Excursions
Culinary - Dining
Guided Tour
Bali Spas
Bali Sports
Diving
Golf
Bali Transportation
Car Rental - Selft Drive
Private Jet Charter
Bali News
Bali Services
Bali Practicalities
Bali Contact
Bali Career
Home
 
Bali Update
Subscribe to our free weekly newsletter!
 
PATA header
PATA Gold Award 2007
Bali Update
PATA Gold Award Winner 2007
 
Bali Contact
Bali Discovery Tours
Komplek Pertokoan
Sanur Raya No. 27
Jl. By Pass Ngurah Rai,
Sanur, Bali, Indonesia

Tel:
++62 361 286 283

Fax:
++62 361 286 284

U.S.A. Fax:(toll free)
1-800-506-8633

U.K. Fax:
++44-20-7000-1235

Australian Fax:
++61-2-94750419

24h:
++62 812 3819724

Bali Discovery

SITE PATA ASITA
Bali News

Protecting Baliís Consumers

Bali Consumer Protect Bureau Calls for Additional Offices in all Bali Regencies


Bali News: Bali, Indonesia, Consumer Protection Council, Consumer protection Courts, YLPK, Putu Armaya
Click Image to Enlarge

(1/4/2013)

Bisnis Bali reports that complaints regarding the telecommunication sector were those most often registered by Bali consumers in 2012 via the local branch of the Consumer Protection Bureau (YLKP).

Many of these complaints dealt with fraud cases using SMS seeking prepaid pulses were among those reported to YLPK-Bali.

The Director of the YLPK-Bali, I Putu Armaya, told the press that in 2012 said his office handled a total of 273 formal complaints.

Telecommunication cases constituted 61 (22.35%) of all complaints. Public complaints were also received regarding poor service provided by PT Telkom, PDAM (The Water Board) and PLN (The Electrical Power Board) totaling 57 cases (20.88%); on-line shopping 35 cases (12.82%); insurance services 27 cases (9.89%); credit cards 22 cases (8.05%); services provided by the police for licensing and vehicle registration 20 cases (7.32%); educational services 18 cases (6.59%); transportation services 15 cases (5.49%); banking services 10 cases (3.66%) and 8 cases (2.93%) regarding hospital services.

Armaya said many of the consumer complaints were successfully resolved without litigation, through mediation provided by YLPK between the consumer and service provider. He said the best approach is for companies to cover and replace any losses suffered by the consumer.

Armaya said he regretted the lack on Consumer Protection Courts in Bali, with only one court established in Denpasar, but with more needed in each regency of the province. In terms of priority, a consumer court is most urgently needed in Badung regency where most of Bali’s tourism businesses are located.


© Bali Discovery Tours. Articles may be quoted and reproduced if attributed to http://www.balidiscovery.com.

       

 
 
Bali News by Bali Update
Subscribe to the Bali Update
Receive the latest news from Bali by email!



Our [Privacy Statement] explains how we handle the data you are providing.

 
Bali News by Bali Update
Explore the Archive of the Bali Update
Find related articles in our news archive!




or try to use Google Search :

Home · Bali Hotels · Bali Villas · Bali Excursions · Bali Sports · Bali News · Site Map · RSS

Bali News: More News
Empowering Small and Medium Sized Hotel
Free Seminar on Maximizing On-Line Bookings for Hotels and Small Inns in Labuan Bajo, West Flores on Tuesday, September 2015
(8/31/2015)
Honors Times Three
Bali Safari & Marine Parks Wins Triple Honors at Bali Tourism Awards Product Update
(8/30/2015)
Maximizing Hotel Market Share
The Trans Resort Bali Partners With Hotel Link Solutions To Optimize Online Marketing and Sales Strategy
(8/30/2015)
Bali on the Run
Kenyans Continue to Dominate Winners Platform at BII-Maybank Bali Marathon
(8/30/2015)
Happily Never After
Chinese Mainland Bride Drowns on South Bali Beach During Pre-Wedding Photo Session
(8/30/2015)
Vials of Salvation Now Available
Bali Health Department: Bali Has Enough VAR Vaccine for Three Months to Come
(8/30/2015)
Illegal Excavation on Ungasan Peninsula
Police Check Reveals PT Bali Raga Wisata Project Undertaking Illegal Excavation of Ungasan Cliff Face
(8/30/2015)
In the Event of a Tsunami
Tsunami Evacuation Plan Established for Nusa Lembongan
(8/30/2015)
Recognizing Tourism Achievement in Bali
38 Winners of Bali Tourism Awards 2015 Announced
(8/30/2015)
A Bitter Cup?
French Tourist Claimed He Was Poisoned Shortly Before Dying in Kuta Hotel Room
(8/30/2015)
The Golden Fleece
Investigation Underway in Bali of Alleged Extortion Involving Chief of the Kuta Police Precinct
(8/30/2015)
Best Things in Life are Sometimes Free
One Night Performance of Bharatanatyam Indian Classical Dance by Manjula Amaresh in Peliatan, Bali on Thursday, September 10, 2015
(8/30/2015)
All [News]!