When it comes to guest safety, the 112 member hotels of the Bali Hotels Association (BHA) leave little to chance.
On Wednesday, April 17, 2013, at the regular BHA council participated in a workshop on incident management and the detection of suspicious objects and behavior conduced by Alexander Kesper, the organization’s security and safety executive,
The workshop, held at the AYANA Resort & Spa Bali focused on incident management and the leadership role of general managers as ‘Commander in Chief’ in severe crisis situations like bombings, fires or earthquakes.
“Usually we conduct workshops for the hotels security and training managers but security and safety is also very much a management issue that needs to be fully understood and enforced by the GMs,“ said Kesper. “Leadership is a key issue during the direct aftermath of any crisis before professional help arrives. If the first 30 to 60 minutes are managed well, a lot of pain and suffering can be avoided.”
The workshop ended with a presentation on suspicious items handling and suspicious behavior detection and reporting.
Kesper said, ‘The terrible attack in Boston was another reminder to never let your guard down and stay ahead of the curve.”
The workshop was part of an ongoing effort of BHA to enhance the security and safety situation on the island. BHA is also a regular contributor to the ASEAN Tourism Security and Safety Resource Center.
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