Bali Discovery Tours: Homepage
Bali Hotels, Bali Villas and Bali News from
Home Bali Contact Bali Practicalities Bali News Bali Services Bali Transportation Bali Sports Bali Excursions Bali Villas Bali Hotels
Home · News · Taming a Tardy Lion
Bali Hotels, Bali Villas and Bali News from
Bali Hotels
Bali Villas
Special Deals!
MICE Handling
Bali Excursions
Culinary - Dining
Guided Tour
Bali Spas
Bali Sports
Bali Transportation
Car Rental - Selft Drive
Private Jet Charter
Bali News
Bali Services
Bali Practicalities
Bali Contact
Bali Career
Bali Update
Subscribe to our free weekly newsletter!
PATA header
PATA Gold Award 2007
Bali Update
PATA Gold Award Winner 2007
Bali Contact
Bali Discovery Tours
Komplek Pertokoan
Sanur Raya No. 27
Jl. By Pass Ngurah Rai,
Sanur, Bali, Indonesia

++62 361 286 283

++62 361 286 284

U.S.A. Fax:(toll free)

U.K. Fax:

Australian Fax:

++62 812 3819724

Bali Discovery

Bali News

Taming a Tardy Lion

Ministry of Transportation Summons Lion Air to Explain Delays and Poor Communication with Passengers

Bali News: Indonesia, Lion Air, Tires, Passenger Delays, Edward Sirait, Bambang S. Ervan, Ministry of Transportation, Lion Air Service
Click Image to Enlarge


The spokesman and public affairs officer for the Indonesian Ministry of Transportation, Bambang S. Ervan, told that he would urgently summon the management of Lion Air to explain delayed flights, including the 3 hour delay of a flight on Thursday, October 17. 2013.

“We will wait to see what action will be taken by the Director General of Civil Aviation. The (latest) information is that on Monday (October 21, 2013) the management of Lion will be called to evaluate this case,” said Ervan on Friday, October 18, 2013.

Bambang said that an early report from Lion Air confirmed the delay of a flight in connection with the late replacement of a tire for the aircraft.
The management of Lion Air had reportedly compensated passengers affected by the delay in accordance with government guidelines. Ervan said that the government had previously given warnings to Lion Air to improve its level of service to the public.

Separately, Bambang said that while many airlines in Indonesia have experienced delays, Lion Air has been the center of several incidents of passenger unrest, compelling the government to evaluate the way in which the airline communicates with its passengers.

Many passengers have complained that they are left in waiting rooms and sometimes on parked airplanes with little or no information from the airline.

“This case can become part of Lion Airs introspection because late flight do not only happen at Lion, other airlines are also late, but the unrest seems to always affect Lion. There’s a communication problem, not only in communication but in the actual connection between the passengers and the management,” said Ervan.

The head of public relations of Lion Air, Edward Sirait, admitted at a press conference that the Airline had a problem with the importation of reconditioned tires that resulted in a delay with several flights on October 17, 2013.

He said these mistakes caused unnecessary delays in clearing the tires from the Port of Tanjung Priok in Jakarta. “We were not aware of the rules,’ Said Sirait.

Edward Sirait explained that in order to use reconditioned tires the airline must present proof that they have permission from the relevant authorities. Because Lion Air had not processed the required permits, the tires were held up at Tanjung Priok.

He said that Lion Air uses a combination of reconditioned and new tires, but because the two are shipped together, the clearance process through customs becames problematic.

Edward said he wished to apologize on behalf of Lion Air to their passengers, insisting passengers in the very worst instance experienced delays of only 5-6 hours, and not more than 10 hours as reported in some media.

Related Article

Management Problems Causing Lion Air Slow-Down?

© Bali Discovery Tours. Articles may be quoted and reproduced if attributed to


Bali News by Bali Update
Subscribe to the Bali Update
Receive the latest news from Bali by email!

Our [Privacy Statement] explains how we handle the data you are providing.

Bali News by Bali Update
Explore the Archive of the Bali Update
Find related articles in our news archive!

or try to use Google Search :

Home · Bali Hotels · Bali Villas · Bali Excursions · Bali Sports · Bali News · Site Map · RSS

Bali News: More News
Bali's Best Dining and Bars
Baliís Best Restaurants, Bars, And Cafes 2015 Crowned
Pray for Rain
Extended Drought Threatens Severe Water Shortage in Kuta and Other Areas of Bali
Double Bladed Consequence
Italian Tourist Goes berserk and Attacks Warung Owner with a Knife in Sanur Bali
A Night at the Museum
Baliís Arma Museum Named the Nationís Best Privately Owned Museum
Keeping Ahead of the Wave
New Tsunami Early Warning System Tower at Kedungu Brings to 9 the Total Number of Tsunami Warning Towers in Bali.
Needed: Stroke of Good Luck
New Kuta Golf Course 8th Anniversary October 10-11, 2015
A Ban on Reclamation?
Maritime Affairs Minister Announces Plans for a Moratorium on Reclamation of Seashores Nationwide
Liberalizing Indonesiaís Cruise Sector
Foreign Flagged Cruise Ships Allowed to Carry Domestic Passengers
Dogs Tied to a Poll
Bali Post Conducts Public Opinion Survey on Governmentís Response to the Rabies Crisis
Everything on your Plate
Police and provincial Authorities Warn that Motor Vehicles Staying More than 3 Months in Bali Must Convert to Local Police License Plates
Pearls of Wisdom
Pearls of North Bali and the Women Who Fashion Them at Living Lobby Art Exhibition Masters Showcase at Conrad Bali Resort Through January 10, 2015
When Kids Communicate and Collaborate
Global Issues Network Conference in Bali October 16-18, 2015
All [News]!