Computers as Black Holes
Immigration Computers at Bali’s Airport Cause Passenger Delays of Up to 5 Hours on Tuesday, April 9, 2019
Passengers by the thousands arriving and departing on international flights via Bali’s Ngurah Rai Airport on Tuesday, April 9, 2019, experienced delays of from 3-5 hours due to a major malfunction in immigration computers needed to process international travelers in and out of the Country.
While reports vary depending on news source, News.com.au reports some passengers nay have been stranded overnight, or, at least into the early hours of April 10th as late night or early a.m. departures were also delayed in processing their passenger manifests through Indonesian immigration. Fairfax News also alleged there were problems with air conditioning as passengers “were forced to wait hours in humid conditions while the situation was resolved.”
Nine News said as many as 2,000 people waited up to five hours to board their flights.
A woman interviewed by the Daily Mail Australia said she had to wait five hours to board a flight to Perth. Adding: “There was just an announcement that the systems had gone down, so no one was getting checked in. We couldn’t get through security and immigration.”
Qantas and Virgin Australia said any delays at the airport did not impact scheduled flights to Australia. Jetstar, meanwhile, said one of their flights was delayed by two hours.
One Indonesian tour operator, Kelana Tours, reported that a South African incentive group was delayed by three hours during the arrival process in Bali.