On Wednesday, 05 March 2024, Indonesia’s Director General of Immigration, Silmy Karim, officially inaugurated 30 new autogate processing points in the international arrival terminal at Bali’s Ngurah Rai Airport.
Karim introduced 30 new autogates incorporating Face Recognition and Border Control Management (BCM) technology. These innovations result in a processing time of only 15-25 seconds per arriving passenger,
Foreign travelers using the new autogates must present an electronic passport and hold a visa such as an E-VOA (Visa on Arrival) or E-Visa. ASEAN member country nationals entitled to visa-free entry to Indonesia can use the autogate by registering beforehand online at the immigration e-via website,
Foreign travelers can also scan the immigration barcode and download an application. That will allow the use of the autogate.
Indonesian nationals holding either electronic or non-electronic passports can use the new autogates.
The face recognition technology used by the autogate system requires travelers to ensure the scanners can clearly read their entire faces. Hats, masks, and face veils must be removed to allow the autogate to operate correctly.
Passport covers and folders must be removed for the autogate passport scanner to operate. Once the passport scan is completed, travelers can submit their faces for scanning by face recognition technology.
The autogate face recognition technology connects to other systems, including immigration, the national police, and INTERPOL.
Silmy said the new technology will assist Indonesian immigration authorities in efficiently processing the 14,000 – 16,000 people arriving daily in Bali. During the trial introductory period, 01 February – 01 March 2024, some 112,939 have used the new autogates, comprised of 114,684 Indonesians and 98,255 foreign nationals.
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